Some time ago I published an article on the future of IT operation after we are through with all the ITIL implementations (still) taking place. Assuming that all the nice failure handling, proactive failure avoiding and communication processes like Incident, Problem, Capacity and Availability Management are in place, implementing automation is the logical way to move ahead. Compared to implementing ITIL automation actually changes the things that are done and the way they are done. As you may
Implementing Automation â the Inevitable Step after Implementing ITIL Processes
Related with "Implementing Automation – the Inevitable Step after Implementing ITIL Processes"
IT Automation – All the Things We Are Talking About
Reading and writing about IT automation, I keep on learning about the subject. Lately I found that there are so many flavors of automation around the operating processes of IT, that misunderstanding seems inevitable. So I try to make a point here to talk about the different kinds[...]
A Simplistic Approach to IT Dependency Modeling: M—A-R-S
You have seen a number of abstract articles talking about the “interdependency model” of an IT environment that is necessary to actually automate across operational silos on this blog. Building this model actually is the main challenge in implementing automation. I have seen customer situations, where building[...]
ITIL requires better log management and analytics to gain IT operational efficiency, accountability
Read complete transcript of the discussion. Find it on iTunes/iPod. Learn more. Sponsor: LogLogic. Implementing best practices from the the Information Technology Infrastructure Library (ITIL) has become increasingly popular in IT departments. As managers improve IT operations with an eye to process efficiency, however, they need to[...]
Free Book Chapter Offer:Take Your First Step To Change
We at inner architect are publishing a book, a life manual, “Inner Architect: How To Build The Life You Were Designed To Live” devoted to helping people become aware of their challenges, find the courage to confront the idea of change, and take the final step by implementing[...]
First look at an automation engine
First look at an automation engine Automation, Automation Technology Architect View chris First look at an automation engine[...]
